Privacy Policy

Privacy Policy Updated as of 15/05/2025

Introduction and Scope

RSB Healthcare ("we," "us," or "our") is committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely. This Privacy Policy outlines how we collect, use, share, and protect your information when you visit our website, https://rsbhealthcare.com (the "Website"), and engage with our services.

By continuing to browse or use our website, you agree to the use of cookies as outlined in this policy. For more information on how we protect your data, please refer to our Privacy Policy.

Information We Collect, we may collect the following types of information:

Personal Information: This includes any information that identifies you personally, such as your name, email address, phone number, postal address, billing information, healthcare-related data, and other contact details you provide through forms on our website or service engagements.

Non-Personal Information: This includes data that does not directly identify you, such as IP addresses, browser types, referring pages, operating system information, access times, and Website usage data.

Cookies: Our website may use cookies to enhance your experience, track user activity, and gather analytical data. You can manage cookie preferences in your browser settings.

Purpose of Data Processing We process the collected data for the following purposes:

Provide Services: To respond to your inquiries, deliver consulting services, and optimize our offerings.

Client Relationship Management: To manage communications, invoicing, and service delivery efficiently.

Compliance: To comply with legal obligations including HIPAA, GDPR, and CCPA regulations.

Website Improvement: To better understand visitor interactions and enhance user experience.

Marketing Communications: With your consent, we may send updates, newsletters, and promotional content about our services. You may opt out of these communications at any time.

SMS Communications: If you provide your phone number and opt-in, we may send SMS messages related to our services. Your phone number will NOT be shared with third parties for marketing purposes.

Information Sharing and Disclosure RSB Healthcare respects your privacy and does not sell, trade, or rent your personal information to third parties. However, we may share your information in the following scenarios:

Information Sharing and Disclosure RSB Healthcare respects your privacy and does not sell, trade, or rent your personal information to third parties. However, we may share your information in the following scenarios:

  • Service Providers: We may share your information with authorized sub-processors and strategic partners who help us operate our business, such as IT services, analytics, and client management solutions. These providers are bound by strict confidentiality agreements.
  • Legal Requirements: We may disclose your information if required by law, in response to legal processes, or to protect our rights.
  • Regulatory Authorities: In compliance with HIPAA, GDPR, and CCPA, we may share information with regulatory authorities when legally obligated.
  • Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred as part of the transaction.

Information Sharing and Disclosure RSB Healthcare respects your privacy and does not sell, trade, or rent your personal information to third parties. However, we may share your information in the following scenarios:

Data Security Measures We implement industry-standard security measures, including:

  • Data Encryption (AES-256) to protect sensitive information.
  • Firewall protections to prevent unauthorized access.
  • Regular vulnerability assessments to identify and mitigate risks.
  • Multi-factor authentication (MFA) for access control.

Retention of Personal Information We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. Upon client request or termination of services, data may be archived or securely deleted.

International Data Transfers RSB Healthcare ensures that any international data transfers comply with applicable regulations, such as GDPR's Standard Contractual Clauses (SCCs) or the US-EU Data Privacy Framework

Your Privacy Rights Depending on your jurisdiction, you may have the following rights:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request that we correct any inaccuracies in your personal information.
  • Deletion: Request that we delete your personal information in certain circumstances.
  • Data Portability: Request a copy of your data in a structured, commonly used format.

Contact RSB Healthcare

Address: 19 Overlook Ridge Terrace, Revere, MA 02151, United States

Email: support@rsbhealthcare.com

Phone: +1 313-756-6801

Website: https://rsbhealthcare.com